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When a conflict is detected, you may see a sync error notification briefly. Sometimes a conflict is detected between the local and server copies of files you're trying to sync.

Is the library configured to be available offline?.

Follow these steps to make sure you have the latest version.īefore we are starting to troubleshoot OneDrive for Business sync issue, we'd better to do some basic checking at first. If you don't have the most current version of the groove.exe sync app, you might have problems syncing. OneDrive for Business is updated frequently. If you come from the article Fix OneDrive sync problems, see Is the library configured to be available offline? to begin at the next step.

#Onedrive for business sync client errors update#

Update OneDrive for Business to the current release If you are using OneDrive not OneDrive for Business, and you encountered sync issue, you can look for the solutions in Fix OneDrive sync problems.

If these steps fail, use Microsoft’s OneDrive for Business Sync Issues Troubleshooter for more help.To determine which OneDrive sync client you're using, see Which OneDrive sync client am I using?.

You may also try repairing the sync connection entirely. Sometimes it’s easiest simply to stop syncing the library and then start syncing the library again–like restarting a computer.

Refresh or repair your sync connection.

Review the restrictions and limitations of counts and file/folder names here.

Check your file sizes, items counts, file path lengths, and file and folder names.

“We couldn’t sync this library” error message: to resolve this issue, reduce the number of lookup columns in the affected SharePoint Online list, per the instructions in this Microsoft help article.

There are several common problems to look for and troubleshooting steps to take. You may experience errors, or the file or folder may stay in a seemingly permanent sync state. The OneDrive for Business sync client may run into issues while you’re trying to sync. Troubleshooting OneDrive for Business Sync Issues

#Onedrive for business sync client errors windows#

If you restore that file or folder from the Windows Recycle Bin, it will be restored and synced.

If you delete a local file or folder, it will be deleted from OneDrive for Business online.If you edit the file while you are offline, it will be synced the next time you’re online. When you edit or modify a file, your changes will be automatically synced and uploaded if you are online.When you add a file to your local OneDrive for Business folder, it will be automatically added to and synced with OneDrive for Business on the web.This means that some processes, like renaming files, will be governed by the permissions of your OneDrive for Business, not your local permissions. It’s important to remember that these files have a sync relationship with OneDrive for Business. You can add, edit, and delete files in your synced OneDrive for Business folder(s) just as you would from any other folder library.

Working with Documents and Files in a Synced OneDrive for Business Folder It may be formatted as OneDrive – CompanyName or as OneDrive CompanyName.īy default, OneDrive for Business synced folders will appear under your Windows user folder, i.e. The library will appear under Favorites in File Explorer. While your files sync, you can select Show my files… to go to the folder location. The wizard will automatically fill in the file path for your sync.ģ. At the prompt, select Sync Now to start the sync app client (wizard). Select the folder or file you wish to sync and click the Sync icon.Ģ. To sync OneDrive for Business libraries to your computer so you can access it via a folder in your File Explorer, you’ll start from OneDrive for Business on the web.ġ.

The sync client will run when you click the Sync button in OneDrive for Business document libraries, or any SharePoint 2013 or Office 365 website document library.

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The app is available with Office 365 subscriptions that include Office 2013, but it can also be downloaded free as a stand-alone client.

#Onedrive for business sync client errors install#

In order for OneDrive for Business folders and site libraries to sync to a local computer, so files can be accessed from File Explorer rather than via the browser, users must download and install the OneDrive for Business sync app. Using a free app, OneDrive for Business users can sync their files and then work with them wherever is preferable, either locally or online, and changes will be automatically synced from then on. A useful component of OneDrive for Business is the sync feature, allowing users to synchronize online libraries to a local computer. In Office 365, OneDrive for Business is the storage location where you can keep your work files and share them with others.